PLAYER CARE
Your time comes first.
An enjoyable visit has room for a pause. Choose your pace, step away freely and ask for help whenever you need it.
A small part of your day.
Set a time you are comfortable with before you start. Keep other plans, meals and rest in view. There is no financial benefit to play, and no award becomes due because you have played for a while.
Credits have no monetary value. If a session feels frustrating, stop. You do not need to finish a programme, collect a reward or recover fictional credits.
Make it quiet.
Sound starts off. Use comfort preferences and your device’s reduced-motion setting.
Keep a reminder.
Choose a 15, 30, 45 or 60 minute reminder in your profile.
Leave your seat.
A break needs no explanation. Close the page or set a firm account break below.
Set a firm play break.
This signs out every account session and blocks play for your selected duration. A confirmed break cannot be shortened. The account restriction remains if browser storage is removed.
Log in for account controlsDelete your account.
This permanently removes the account, play records, programmes and favourites. It cannot be undone. Password confirmation is required.
Registered account holders can use this control after signing in. For privacy questions, contact Support.
Help beyond Docsbynet.
If play affects your wellbeing, relationships or daily plans, talk to someone you trust or a health professional. If you are concerned about real-money gambling elsewhere, the following UK resources offer information and support.
- GamCare — information and support around gambling harm.
- GambleAware — guidance and support information.
- GAMSTOP — self-exclusion from participating UK online gambling operators.
These are independent services. Docsbynet’s own play break applies to Docsbynet and does not register you with an external scheme.
Contact Player Care