ASK AWAY
Accounts, credits and play
Straight answers about accounts, fictional credits, game previews and your time.
Is Docsbynet free to play?
Yes. Your account starts with 100,000 fictional Play Credits. There are no purchases, deposits, payments or subscriptions. Credits cannot be sold, transferred, redeemed or exchanged for anything of value.
Can I win real money or prizes?
No. Every result stays inside the entertainment experience. There are no cash prizes, gift cards, merchandise, redeemable rewards or withdrawals. A credit award is only a change to your fictional balance.
Do I need an account?
Three clearly marked guest games are available with an adult UK guest pass. A free account opens all 120 games, saves favourites, your programme and your play history. You can play immediately after registration; email confirmation is not required.
What happens when I run low on credits?
Visit Free Credits. Registered accounts can collect a daily grant and other clearly described free rewards. A balance below 100 Play Credits qualifies for a 100,000-credit refill once every 24 hours. There is never a payment option.
Are game previews real rounds?
A preview shows the actual game presentation with demonstration data. It does not spend credits, award credits or create a play history entry. Only Play opens the interactive credit-based game.
Can I change the sound and reminders?
Yes. Sound starts off. You can choose sound, reduced motion and a reminder interval in your profile. Your device’s reduced-motion preference is also respected. Game controls describe their own play levels and rules.
How do programmes work?
Choose three to five real games, put them in your preferred order and name your programme. A registered account can save it with a private note. Your last-played game comes from recorded rounds, so Continue playing always reflects actual play.
How can I take a break?
Player Care offers voluntary play breaks from one hour to six months. Confirmed breaks end all sessions and cannot be shortened. You can also sign out, use device time limits, turn off sound or contact Support.
Does play here improve my chances elsewhere?
No. Social slots are entertainment with fictional credits. Results do not predict or improve results in real-money gambling. A past result or a longer session does not make a future award due.
How do I contact you?
Use Support and keep the reference shown after your request is saved. Include the game title, approximate time and what happened. Do not send passwords, payment details or identity documents.
